Frequently Asked Questions
Q1. What is your payment method?
We accept T/T, Western Union, and Paypal.
Q2. What is your delivery time?
We maintain a substantial stock and can typically ship orders within 1 week if items are available.
Q3. What are the available delivery methods?
Orders are shipped via major international couriers including DHL, UPS, FEDEX, and TNT.
Q4. Do you provide free samples?
Yes, we offer free samples; however, customers are required to cover the freight costs.
Q5. What is the warranty on your products?
We provide a comprehensive 5-year warranty for our orthopedic products.
Q6. Are you a manufacturer?
Yes, we are a professional manufacturer specializing in orthopedic research, design, and manufacturing.