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Frequently Asked Questions
Q1: Can you provide OEM services?
Yes, we provide guaranteed medical equipment manufacturing under your specific brand requirements.
Q2: What is the minimum order quantity (MOQ)?
The minimum quantity depends on the specific product. We also welcome trial orders for quality evaluation.
Q3: How are the products packaged for shipping?
We pack goods in standard export wooden cartons or customized packaging according to your specific requirements to ensure safety during transport.
Q4: What are the available shipping methods?
We can deliver by sea or by air. Every unit is inspected by our factory Quality Control team before shipment to ensure optimal condition.
Q5: What gas outlet standards do you support?
We support multiple standards including British, French, American, German, and South African standards for O2, Vacuum, Air, and other medical gases.
Q6: Is the length of the bed head unit customizable?
Yes, while 1.0m is universal, we can manufacture lengths of 1.2m, 1.4m, 1.6m, 2.0m, and other custom sizes based on your hospital room layout.
Retra Medical
