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Frequently Asked Questions
How could I get a sample?
Before we received the first order, please afford the sample cost and express fee. We will return the sample cost back to you within your first order.
What is the expected sample lead time?
For existing items, samples can be prepared and sent within 3 days.
Can you apply our branding to your products?
Yes. We can print your Logo on both the products and the packages if you can meet our Minimum Order Quantity (MOQ).
Is it possible to customize the product color?
Yes, the color of the products can be customized to your requirements if the order meets our MOQ.
How do you guarantee the quality of your medical products?
We maintain strict quality control through: 1) Rigorous detection during the production process. 2) Strict sampling inspections before shipment to ensure intact packaging and product integrity.
Retra Medical
